DELAYED PACKAGE:
We have established partnerships with all our carriers and aim to deliver all packages within the quoted time frame. Please note we will not be held responsible for delays in packages that may occur due to weather, incorrect address information or carrier-related issues which are out of our control. We will do our best to resolve each issue for all of our customers in regards to reshipments, claims or lost package to the best of our ability.
In the event a package has been lost, missing or cannot confirm delivery with tracking we will process a reshipment of the order. Packages that show a confirmed delivery from carrier will be subject to investigation and not eligible for a refund until resolved. Should your package not show up, or arrive damaged, please contact us at: [email protected] with your order number.
CUSTOMS, TAXES AND DUTIES:
Customs taxes, duties, or import charges are calculated at the checkout and prepaid when placing the order, this applies both to domestic and international orders.
CONTACT US FOR MORE QUERIES:
Business Address: 926 S Andreasen Drive Ste 106, Escondido, CA 92029, USA
E-Mail: [email protected]
We'll respond to your email within 24 hours of receiving it, Monday through Friday